In the quote focus on what has been discussed

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If you can't offer any solution, tell the customer the truth. Lying about products and services just to direct customers to use them will give them a bad impression of the company and spread this to others. Step 5: Quote When you receive a request for a quote, make sure they receive it at the appropriate time . emphasize the needs and what the customer has commented positively on. Choose an appropriate quote time Choose an appropriate quote time Step 6: Finalize the order Closing a sale is the process of helping customers make decisions. Therefore, you must remember that everything you say during the approach, during the demonstration and presentation or quote must be aimed at closing the sale.


You must have an accurate view and comments about customers' products in the Email Data step of approaching customers. At this stage, what needs to be done is to emphasize the benefits of customers to motivate them to make purchasing decisions. Step 7: Customer care After-sales customer care is the final and extremely important step in the business process. No salesperson should forget about customer care. Although this is a process that takes place after successful sales, it is an indispensable step . This has a significant impact on whether customers are satisfied with the product or service or whether the cooperation is long-term. The importance of business processes When you understand what a business process is and the benefits that business processes bring, you will see the importance of business processes for every business.



Specifically: Improve working efficiency Building business processes plays an important role in ensuring task performance and improving work efficiency. Distributing tasks to specialized people will help reduce subjective errors . Improve work efficiency thanks to business processes Improve work efficiency thanks to business processes Besides, business processes help enhance the productivity of a department by outlining the best relevant moves and steps for the business. Reduce spending and risk Business processes outline the most efficient ways to perform tasks, while also considering potential future shortcomings.