Ahead of the competition.

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It is important that not only the IT department participates in this development, but also other departments in the company try to understand this technology, but also generate ideas for its use. What are your plans for further AI development? From the th quarter of this year, we are introducing a pilot program for several selected clients to use our tool to analyze all their telephone calls not only, as currently, from patients from our Kliniki.pl website. We have just finished our th Kliniki.pl Rating Index Gala, during which we announced that from January , , we want this solution to be available to everyone.


When we announced that we were looking for companies for the pilot, a queue immediately formed to see Rafał, the head of our IT and the founder of Klinika.pl. I think we will devote all of  to developing our tool for customers. I do not hide the fact that we Middle East Mobile Number List want to revolutionize the market of solutions for optimizing the work of registration or medical call centers. Of course, in parallel, we will develop AI modules for our internal customer settlement needs. We are also thinking about introducing our own bots, which will directly replace some medical registration employees. We want these bots to also be realistically equipped with AI modules,





because we see that existing phone bots are not very precise and there is little that can be done with them. Even today I had a conversation with a bot from one of the couriers, which asks me to provide the parcel number by voice every time I call and cannot even make such a simple task easier. I have never had this bot find a parcel after saying the dozen or so digits of the shipment number. We want our bots to solve real problems, and not to discourage the customer from calling or to extend the waiting time to contact a real consultant. Read also: AI in brand communication and work optimization – interview with Link List the  most important benefits and  limitations that you notice when using AI in your everyday .